➵ BY APPOINTMENT ONLY
All appointments must be booked online.
We’re small, and this is the way we make it work! Booking online allows us to hold your appointment in the system with a credit card. It’s really easy & you can even do it at midnight! We don’t have a wait list, but things frequently change… Keep checking online; something just might open up! You can book up to 40 days in advance.
➵ WHEN YOU ARRIVE – If the door is locked, we are still in a service with someone else.
Please don’t bang, knock, or call if you’re early – we don’t usually interrupt a service to get the door. There is a nice bench nearby or, if the weather is inclement, waiting in your car is best.
➵ ONE AT A TIME
Don’t bring your friends or kids please!
We love friends and children, but if they don’t have an appointment please don’t bring them with you (for safety, timing, sanitation and security reasons.)
➵ CONCERNS FOLLOWING A SERVICE
Please call and/or text to let me know asap
Although rare, if you seem to be having an allergic reaction, over-the-counter hydrocortisone cream is usually the first thing to apply, and oral Benadryl later if necessary. Often after waxing, redness and small bumps can be seen for a few days. This is especially true for people new to waxing or doing it after a long grow-in time. Of course, if you have severe symptoms contact your doctor.
➵ CANCELING & NO SHOWS
You don’t have to cancel if you’re on your period… really, it’s not a big deal.
Thank you for making us the #1 reviewed Chapel Hill business on Yelp! As you can imagine, this means your appointment time is valuable. It’s easy to change your appointment – just cancel and reschedule using the confirmation email you get after booking. If you cancel 24 hours in advance or less, it can be hard for another person to take your reservation – please be considerate when you cancel as it affects others who would like an appointment. For that reason, we do charge for missed appointments, regardless of circumstances.
HOWEVER! If you are sick, we do ask that you please cancel online the day before; we don’t want your germs any more than you want ours.